Corporate Culture and Remote Workers

Building loyalty without a water cooler A decade ago “The Office” was only an oddly relevant and hilarious caricature of day-to-day corporate life. Today it’s also a time capsule of a bygone era when a full team worked in the same office all week long and bonded over water cooler chat (about beets?). Remote workers […]

How to build a better chatbot

In order to gain a competitive advantage, you would need to gain clarity before everyone else does. Of course, that’s a lot easier said than done. Similarly, chatbots initially stir up excitement, but they eventually fail to deliver the interactiveness many envisioned them to have. Thus, novelty disappears and obsoletion sets in. Prolong the lifespan […]

Boost staff productivity with mobile tech

Most business owners are quick to think that utilizing mobile devices automatically leads to more productivity. Unfortunately, this is not always true. A poor mobile device policy can actually lead to burnout and see your employees become overwhelmed by technology. Here’s how to avoid these pitfalls and get the most out of mobile devices in […]

Patients want electronic communication

More and more people are clamouring for the ability to communicate with their doctor through email and social media. In fact, a recent study from the Journal of General Internal Medicine reports that 37 percent of patients have emailed their doctor while 18 percent used Facebook to get in touch with their physician. It behooves […]

Storm warning: prepare staff and clients

When your employees see snow on the ground, the thought of a day off immediately pops into their heads. Of course your customers are still reliant on you to provide the goods and services they have come to expect from your business. Before a storm hits, you should be communicating with both staff and clients […]

Improving email subject lines

A successful business is built on many different essential components. Communication is one of those elements and without successful interactions you likely wouldn't remain in business for long. The main form of communicating these days is through email, which many business owners and managers struggle with. Sure, they can write an email but they often […]

5 tips for disaster communication

As we all know, disasters can strike at any time. Business owners and managers often go to great lengths to ensure that their business is protected or prepared for any disaster by implementing contingency plans. During a disaster however, the biggest issue businesses face is communication. If this breaks down, even the best laid plans […]

Despite bad weather, the show must go on

The prevailing bad weather in the United States and Europe has caused varying degrees of production delays in all sorts of industries and business. In circumstances like these, communication is especially important – when all members of the organization need to stay connected to keep operations coordinated and moving forward. Bad weather or not, there […]

Webcams, video conferencing, and all that jazz

The internet makes a great number of tasks more convenient for many people, especially in the area of communication. The power of the internet allows millions of people around the world to talk to each other over voice programs and even videos – all in real time. While the benefits to personal communications are obvious, […]