Managed IT service that makes your job easier.

Our managed IT services take the stress out of your day by managing the moving parts of your infrastructure and service needs. We can replace the role of an in-house IT team or come alongside your existing IT team to manage the processes and functions you want to outsource.

Varay will help you figure out what level of service you need, from a few cloud-linked devices for a small business to managing the entire infrastructure of a multi-site medical facility. Whatever your needs, we’ll be with you every step of the way to support your daily and long-term goals.

Managed IT Services Explained

IT services should take the stress out of your day by managing the moving parts of your infrastructure and service needs. With Varay's IT services in San Antonio and El Paso,  that is what you get. We can replace the role of an in-house IT support team or come alongside your existing IT team to manage the processes and functions you want to outsource.

Varay will help you figure out what level of IT service you need, from a few cloud-linked devices for a small business to managing the entire infrastructure of a multi-site medical facility. Whatever your needs, we’ll be with you every step of the way to support your daily and long-term goals.

You’ll work with an onboarding specialist to get a comprehensive look at your current infrastructure and your goals. Once we have that data, we’ll develop a strategy that is:

  • Budget-conscious
  • Risk-minimizing
  • Scalable for growth
  • Tailored to your needs

Next, our smiling team of experts and engineers will work to get your hardware and software in top shape and ready to use. You’ll have a responsive point-person (an account manager) to listen to your needs as they change and introduce you to new tools. And anytime you run into a problem, our help desk will make sure you get a fast, effective solution.

We’d love to talk about your unique needs and goals.

In most cases, managed IT services are ideal for organizations that:

  • Have 10-500 employees
  • Are outgrowing DIY technology support or a small-time IT vendor
  • Want a trustworthy partner to guide their IT
  • Feel their current technology may be stunting growth
  • Need tools to report progress to their own customers (as with contracted entities)
  • (Sometimes) Need help meeting compliance regulations like HIPAA or PCI

Let’s get the conversation started. Drop us a line for a free consultation so we can give you an educated answer about whether managed IT service is a fit for your organization. You can also take a look at our service packages below.

Gap free IT services

When we manage your IT services, we analyze your IT support from endpoint to endpoint. We factor in all of your day-to-day processes, the software you utilize, and the hardware that you use.

We will then optimize your environment in a way that will increase efficiency and decrease downtime.

IT Consulting - Varay Managed IT

Expert IT Consulting

Making the wrong IT decision can cost downtime and money. Both being avoidable if you have the experience in making the right ones. Our expert IT consulting will guide you from making the right equipment purchases to implementing them company-wide, saving you the headache of doing research and project management.

Our IT consulting can help you strategize:

24_7 IT Support - Varay Managed IT

24/7 IT Support

Our 24/7 IT support and monitoring help deter downtime by catching and addressing potential issues while you sleep or at work.

Our IT Support provides your business:

  • 24/7 IT monitoring & support
  • A point of contact for IT headaches
  • Guaranteed response times
  • More business uptime

Partnerships (1)

Difference Making Partnerships 

Our partnerships, both in the community and with national distributors give you an advantage when becoming a Varay client.

Our partnerships will help:

  • Give you insights on the latest products & software
  • Obtain special pricing
  • Keep IT projects on schedule
  • Provide your business with options 

FAQs

What is managed IT?
Managed IT services are tasks that are farmed out to a third-party company. This is done so that the company can focus on other areas of its business. It is also done when the company does not have the in-house staff to handle the IT services. When a company contracts out for managed IT services, they are essentially outsourcing its IT department.
What does a managed IT services provider do?
A managed service provider (MSP) is a company that provides remote management of a customer's information technology (IT) infrastructure and end-user systems. MSPs typically provide a combination of services that can include monitoring, management, patching, security, backup, and disaster recovery.
What is included in managed services?
Managed services is an IT support service that helps manage and monitor your computer systems and infrastructure, usually for a set monthly fee. This type of service can help take some of the burdens off of your in-house IT staff, as well as provide you with peace of mind that your systems are being properly monitored and maintained.
Do you need managed IT services?
Managed IT service is a bit like having your own personal chef. You don't need to worry about hiring, training, and retaining multiple employees who are experts in different areas of cuisine. Instead, you can focus on other aspects of your business and leave the meal preparation to someone else.
What is the difference between managed services and outsourcing?
Managed services can help with overall strategy and development for a large project, while outsourcing is more focused on fixing specific issues as they come up..
What is fully managed service?
When a product is "fully managed," it means that you don't have to set up or take care of any machines. The company that provides the product will take care of most, if not all, of the management, patching, and backup.
Why do people need managed services?
Managed services can be a great solution when you need to expand or upgrade your systems, but don't want to hire and train new employees. With managed services, you can get the help you need on a project basis, and then release the resources when the project is complete. This can save you time and money in the long run, and it can be a flexible solution for your business.
What is managed service in cloud?
Managed cloud services are a type of service that offers to manage all or some of a client's cloud-based resources or infrastructure. These services can be either provided by the cloud provider or a third party. They can include anything from monitoring and managing cloud resources to providing support and troubleshooting services.

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