About Fox Auto Group
Fox Auto Group is a second-generation family-owned auto dealership that proudly serves the El Paso community. The company has franchises with Toyota, Lexus, and Acura and has recently expanded their Acura franchise to a new location with the help of Varay. Paige Fox is the company’s Managing Director and has worked with Fox Auto since 2016.
After years of dealing with constant technological issues that impeded their customer satisfaction, team morale, and income, Paige and her team were ready to find long-lasting solutions with a high-end professional IT management company.
With their previous IT management company, Fox Auto experienced constant IT issues. No recommendations were made on how to improve their IT systems, resulting in slow, out-dated, and unreliable technology that frustrated customers and employees. Fox Auto was concerned about the financial investment of upgrading IT services until IT issues led to a loss of income.
Varay quickly and expertly brought Fox Auto’s IT systems and technology up-to-date. Their incredibly responsive team finds long-term solutions that resolve current and future problems. Varay’s consulting approach allowed them to truly listen to Fox Auto’s needs and implement IT processes that support their company vision.
Varay has eliminated Fox Auto’s internet downtime and severely limited downtime with their phones. Fox Auto’s email system is now secure and reliable, and they can track inbound and outbound calls for better customer service. The company is insulated against cybersecurity attacks to protect sensitive customer data. “Varay always exceeds our expectations.”
“Our business is not IT. Our business is to sell cars. I felt that myself and other associates were forced to tackle IT issues on a daily basis.” - Paige Fox
Paige and Patrick stayed in contact until the rest of the company was ready to switch services in February of 2019:
“We had our internet go down for three days, and it was horrible. We lost a lot of income.”
“The peace of mind that I have now compared to before is so nice. I can understand the anxiety of switching IT systems and the financial aspects of making the change, but Varay really will give you peace of mind.”
- Paige Fox
What’s the number one reason Paige recommends Varay? Easy — their customer service. “They make you feel like you’re their most important client. They have many other clients, but you would never guess.”
We are always honored to help businesses like Fox Auto Group grow through our professional IT management services. Contact Varay today to learn more about how Varay can bring peace of mind to you and your business!"