Through Varay’s real-time monitoring solution, outages and potential problems are quickly identified. Often times,
this provides Varay with the ability to respond to potential issues before they occur. In addition, based on data
collected by our monitoring solution, Varay is able to assists clients by identifying and thus budgeting for IT
solutions. Varay values the strategic partnership that we have with our clients as a trusted advisor which allows
us to become an extension of your business.
Hosted Services
Blackberry
E-mail
Online Back-Up
Voice over Internet Protocol (VoIP)
Server and Data
Managed Services
Monitoring
Our proactive 24x7 monitoring and alerting identifies, tracks and reports on issues effecting the security,
performance and reliability of your network. By analyzing network device alerts, pre-failure indicators, performance
benchmarks and security issues, Varay is able to prevent maintenance opportunities.
Asset Inventory
Varay provides a complete and detailed summary of hardware and software inventory. This assists clients with
up-to-date warranty status information and software compliance.
Data Backup
Varay monitors and ensures backups are being done in a manner to ensure that critical data is being protected
and disaster recovery needs are addressed.
Patch Management
Varay keeps abreast of software and security updates as they become available for servers, network devices and
workstations to ensure that these updates are downloaded and installed as they are released by the vendor.
Network Management
Varay manages network devices based on industry best practices to ensure proper operability.
Application Support
Application Support is provided to include application installation and update installation services in addition
to engaging specialty and mission-critical application vendors.
Vendor Management
Varay serves as a liaison between clients and their IT product vendors and Internet Service Providers (ISP).
Service Desk
Varay offers Service Desk services to assist with desktop, network troubleshooting, and issue resolution through a
remote enterprise solution. Varay’s proactive approach to Managed Services constantly refines your core
infrastructure to minimize the need for desktop support. At the same time, we utilize enterprise-class computer
support tools to support employee productivity efficiently and effectively.
Varay delivers a full range of IT help desk services.
Remote or onsite diagnostic and solution identification
New computer set-up, configurations and upgrades
E-mail configuration and support
Software updates and maintenance
Hardware and software installation, configuration and upgrades
Internet connectivity issues
General maintenance and repairs
Crisis resolution
Virus control and removal
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